Zen Tattoo Studio | Privacy Policy

Zen Tattoo Studio | Terms & Conditions

At Zen Tattoo Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a consultation, or communicate with us online or in person.

1. Information We Collect

We collect only the information necessary to provide you with the best possible experience at Zen Tattoo Studio. This may include:

  • Your name, phone number, and email address when booking a consultation or session

  • Information provided through online forms or messages

  • Photos or reference images you choose to share

  • Payment and deposit details for booking confirmation

We may also collect basic technical data such as your IP address and browser type when you visit our website for analytics and performance optimization.

2. How We Use Your Information

Your information is used solely to:

  • Confirm, manage, and communicate about your appointments

  • Send reminders, updates, and relevant studio information

  • Share aftercare instructions or resources

  • Improve our services and client experience

We do not sell, rent, or share your personal information with any third parties.

3. Marketing & Communications

By booking or opting into our communications, you agree to receive occasional updates, newsletters, or promotional offers from Zen Tattoo Studio.

You may unsubscribe at any time by replying STOP to text messages or using the unsubscribe link in emails.

4. Payment & Security

All online payments and deposits are processed through secure, trusted platforms. Zen Tattoo Studio does not store or have access to your complete payment details.

5. Data Protection

We take your privacy seriously. Your personal data is securely stored and only accessed by authorized studio personnel. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

6. Cookies

Our website may use cookies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time.

To make a request, please contact us using the details below.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

myzentattoo@gmail.com
2346 Lakeshore Rd West, Oakville, ON

By booking an appointment with us, you agree to the following terms and conditions. These policies are designed to ensure fairness, respect, and clarity for both our artists and our clients.

Deposits & Rescheduling

All deposits are final and non-refundable. Deposits are required to secure your booking and will be applied toward the final cost of your tattoo.

If you need to reschedule your appointment, we require a minimum of 30 days’ notice. Your deposit can be transferred one time only to a new session date within that time frame.

Failure to provide at least 30 days’ notice, or failure to attend your appointment, will result in forfeiture of your deposit. A new deposit will be required to rebook.

Cancellations

All cancellations result in the loss of your deposit. We encourage clients to reach out as early as possible if any issues arise.

Session Day Expectations

Please arrive on time for your appointment. Arriving more than 30 minutes late without notice may result in a reschedule and forfeiture of your deposit.

We ask that you come well-rested, hydrated, and with any reference materials you’d like to discuss before your session.

Design Policy

All tattoo designs are created uniquely for each client. Designs are not shared or released prior to the session. Minor adjustments can be made on the day of your appointment, but significant design changes may require a new booking and additional deposit.

Age Requirement

Clients must be 18 years or older and present a valid government-issued ID at the time of their appointment. Or 17 with parental consent

Health & Safety

We maintain the highest standards of cleanliness and sterilization. If you are feeling unwell, please contact us to discuss rescheduling within the proper notice period.

Studio Conduct

We strive to maintain a calm and respectful environment for all clients and artists. Any form of disrespectful behavior will not be tolerated.